Frequently Asked Questions

Everything you need to know about your JEANSTORE experience.

How do I find the perfect fit for my jeans?

We provide a comprehensive size guide on every product page. We recommend measuring a pair of jeans you already own that fit well and comparing those dimensions to our chart.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

Do you offer international shipping?

Yes, JEANSTORE ships to over 50 countries worldwide. International delivery times vary by location and usually range between 7-14 business days.

How should I care for my raw denim?

To preserve the color and shape of raw denim, we recommend washing as infrequently as possible. When necessary, hand wash inside out in cold water and air dry.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.